Question 1

What do I want to test for?

Accepted Answer

The tests you need depend on your water source and concerns. For wells, we recommend bacterial testing at minimum. If you're concerned about specific contaminants like lead, iron, or hardness, we offer targeted packages. Contact us to discuss your specific situation, or visit our Packages page for pre-designed testing options.

Question 2

What does the drinking water bacteria test measure?

Accepted Answer

Our bacteria test detects total coliform bacteria and E. coli, which are indicators of potential contamination. While these bacteria aren't always harmful, their presence suggests that water treatment or disinfection may be needed. This is the most fundamental test for well water safety.

Question 3

I am selling/buying a home. Do I need to test the water?

Accepted Answer

Many mortgage lenders and real estate transactions require water testing for well-served properties. Oregon law may require specific testing for home sales. We recommend having testing done before closing to ensure the property's water is safe and to avoid post-sale complications.

Question 4

Should I buy a home served by a spring?

Accepted Answer

Spring water can be safe, but it should be professionally tested just like well water. Springs are vulnerable to contamination from surface runoff. Before purchasing, always request recent water test results or have the water tested independently to verify its safety.

Question 5

How do I get a copy of my well log?

Accepted Answer

Well logs are public records typically maintained by the Oregon Department of Geology and Mineral Industries (DOGAMI). You can request well logs online through their website or contact them directly. Having your well log helps determine your well's depth and construction, which can inform testing decisions.

Question 6

How can I find out if my water is safe to drink?

Accepted Answer

Professional water testing is the most reliable way to determine safety. Our laboratory provides ORELAP-accredited testing that meets EPA standards. We offer comprehensive packages designed to test for the most common contaminants affecting Oregon homeowners. Call us to discuss your specific needs.

Question 7

How often should I have a bacteria test done on my well?

Accepted Answer

We recommend annual bacteria testing as a minimum. If you've had contamination issues, testing twice yearly may be appropriate. After any well maintenance or during periods of concern, additional testing provides peace of mind.

Question 8

How long does testing take?

Accepted Answer

Most tests are completed within 5-7 business days of sample receipt. Some specialized tests may take longer. We offer RUSH testing for customers who need results faster. Contact us for specific turnaround times on your test package.

Question 9

Why do samples have to be on ice during transport to the lab?

Accepted Answer

Keeping samples cold slows bacterial growth and chemical changes, preserving the accuracy of results. Temperature control is critical for reliable testing data. All samples must arrive on ice in the condition specified for your test type.

Question 10

Why do I need to get sample containers from the lab? Why can't I use my own bottles?

Accepted Answer

Our lab-provided containers are sterile and prepared specifically for each test type to prevent contamination and ensure accurate results. Using improper containers can compromise your samples and lead to invalid test results. Always use the containers we provide.

Question 11

I am served by a public water supply. How do I get information about the water quality?

Accepted Answer

Municipal water systems must provide annual Consumer Confidence Reports (CCR) detailing water quality. Contact your local water provider directly to request this report. If you have additional concerns, professional testing can provide supplementary information about your specific tap water.

Question 12

What does it mean if I have Coliform bacteria present in my well?

Accepted Answer

Coliform bacteria indicates potential contamination of your water supply. While not always immediately dangerous, it suggests your water requires treatment or your well needs attention. We recommend disinfection and follow-up testing. Consult with us for guidance on remediation steps.

Question 13

How do I disinfect my well?

Accepted Answer

Well disinfection typically involves chlorinating the well system. This is a specialized process that should be performed by a qualified well contractor or professional. After disinfection, follow-up testing is essential to confirm effectiveness. We can recommend qualified contractors in the Salem area.

Question 14

If I disinfect my well, can I assume the bacteria will be gone?

Accepted Answer

While proper disinfection is effective, we always recommend follow-up testing to verify success. Recontamination can occur if the underlying problem isn't addressed. Testing 1-2 weeks after disinfection confirms that your water is now safe.

Question 15

Is iron-utilizing bacteria in water harmful?

Accepted Answer

Iron-utilizing bacteria (iron bacteria) isn't directly harmful but creates red or brown staining in fixtures and laundry. It can cause odor and taste problems. Testing identifies this issue, and we can recommend appropriate treatment solutions to resolve the problem.

Question 16

New baby in the family? Tips for healthy water use for infants.

Accepted Answer

Infants are particularly vulnerable to certain water contaminants. We recommend testing for bacteria, Nitrate-Nitrogen, and lead before using tap water for infant formula. Our lead testing is especially important if your home predates 1986. Contact us for guidance on infant-safe water testing.

Question 17

My skin itches and my hair is lifeless since I moved to this house. Can it be the water?

Accepted Answer

Water hardness, high mineral content, or certain contaminants can affect skin and hair. Professional testing can identify specific water quality issues. Our comprehensive mineral testing can pinpoint problems, and we can recommend appropriate water treatment solutions.

Question 18

A white precipitate is left behind when I wash my dishes, car or plant leaves. What type of testing should I have?

Accepted Answer

White deposits typically indicate water hardness or minerals like calcium and magnesium. Our mineral and hardness testing will confirm the issue and its severity. These deposits are usually not a health concern but can affect appliance efficiency and soap effectiveness.

Question 19

My water leaves a blue or green stain in my fixtures. What type of testing should I have?

Accepted Answer

Blue or green staining indicates copper in your water, likely from corrosion of copper pipes. This is particularly concerning if your home has copper plumbing and soft water. We recommend our Corrosion testing package to measure copper levels and discuss treatment options.

Question 20

My water leaves a black stain in my fixtures. What type of testing should I have?

Accepted Answer

Black staining usually indicates iron or manganese in the water. Our General Minerals and Metals testing will identify these issues. While not typically a health hazard, excessive iron or manganese can stain fixtures, damage appliances, and affect water taste and appearance.

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